Care & Privacy Policy

CARE INSTRUCTIONS
The Collective provides jewelry in a variety of metals including yellow brass, sterling silver and yellow, rose and white gold.  All jewelry is delicate and requires special care.  Of course, all jewelry can be cleaned by store bought jewelry cleaner but there is a great do-it-yourself all purpose cleaner that can easily be done right at home! 

YELLOW BRASS OR BRONZE
Overtime, the color of your yellow brass jewelry may naturally change depending on air, skin acidity and other environmental factors. Brass has a nice gold hue to it, but because of its nature, it will tend to develop a patina (tarnish/ rustic looking). 
1. Create a solution of water, vinegar, and salt. Mix 1 teaspoon of salt and 1 teaspoon of white vinegar into 1 cup of steaming hot water.
2. Dip a soft cloth or soft bristled toothbrush into the solution and apply the solution to the tarnished areas.
3. Gently rub the tarnished brass with the cloth or toothbrush, continue rubbing until you notice the tarnished fading. Take extreme care when rubbing around the setting and stone.
4. Finish by drying the jewelry with a clean cloth.  If the object you're cleaning is badly tarnished, you may need to repeat the process to get all the tarnish off.
*No vinegar? Use lemon juice instead. The citric acid in lemon juice works just as well as the acetic acid in the vinegar.

STERLING SILVER 
The perfect all-purpose jewelry cleaner is : dish detergent + a soft tooth brush.
1. Fill a small bowl of warm water with a few drops of a mild dish washing soap.
2. Let your sterling silver or gold jewelry soak for 10-15 minutes.
3. Once the soak is complete with a soft bristled tooth brush gently scrub the ring and little spaces around the stones. Please note that dish detergent is not safe for pearls or opals as they are very delicate. 
4. Once you are done scrubbing, rinse your piece in warm water and set it on a soft cloth to dry. You can use a soft cloth to do a final polishing touch.

YELLOW, ROSE OR WHITE GOLD 
The perfect all-purpose jewelry cleaner is : dish detergent + a soft tooth brush.
1. Fill a small bowl of warm water with a few drops of a mild dish washing soap.
2. Let your sterling silver or gold jewelry soak for 10-15 minutes.
3. Once the soak is complete with a soft bristled tooth brush gently scrub the ring and little spaces around the stones. Please note that dish detergent is not safe for pearls or opals as they are very delicate. 
4. Once you are done scrubbing, rinse your piece in warm water and set it on a soft cloth to dry. You can use a soft cloth to do a final polishing touch.

 

PRIVACY POLICY
The Collective is committed to respecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not sell or disclose any information that identifies you to a third party at all.

In addition, when you place an order with The Collective, your personal information and credit card information are safe. From time to time we may send you an email updating you of our current happenings. If you do not wish to receive these emails, let us know and we'll remove you from our list.